Website Design and Development

Our process typically involves four stages: Discovery (requirements gathering and planning), Design (wireframes and visual mockups), Staging (coding and integration), and Launch (testing, deployment, and handover).

We work with a diverse range of clients, focusing primarily on small to medium sized enterprises (SMEs). Our specialisation is in delivering custom solutions that achieve specific business objectives, regardless of the industry.

Yes, absolutely. Every website we design and develop is fully responsive, meaning it will automatically adapt and function perfectly across all screen sizes, including desktop computers, tablets, and mobile phones.

Yes, we regularly integrate various third party services, including booking platforms, Customer Relationship Management (CRM) tools, payment gateways, and marketing automation software.

Your input is vital, particularly during the initial Discovery and Design stages, where we require final content, branding guidelines, and feedback on the design mockups to ensure the result aligns with your vision.

Yes, we provide comprehensive training sessions upon project completion, equipping you and your team with the knowledge necessary to manage and update your website's content effectively.

We offer various maintenance and support packages that include technical troubleshooting, security monitoring, software updates, and general assistance following the launch. Details of these packages are available upon request.

Yes, upon final payment for the project, you retain full intellectual property rights and ownership of the bespoke design and custom code developed for your website.

Yes, content migration is a standard part of our service. We will discuss the scope of content transfer needed during the initial planning phase.

We primarily develop websites using flexible and powerful platforms such as WordPress, which provides a balance of ease of use and customisation capabilities, and Shopify, which is ideal for businesses requiring a dedicated, scalable ecommerce solution.

Hosting and Technical Services

Our hosting infrastructure is located in secure, state of the art data centres within Australia, ensuring low latency and excellent performance for local audiences.
We perform daily, automated backups of all hosted websites. In the event of an issue, restorations can typically be performed quickly, often within a few hours, depending on the complexity of the site.
Our hosting includes firewalls, continuous malware scanning, regular software patching, and SSL encryption to provide a robust and secure environment for your website.
Yes, absolutely. We can easily point your existing domain name to our hosting servers. We will provide you with the necessary DNS settings to facilitate this transfer.
Email hosting is typically offered as a separate or bundled service using professional platforms like Google Workspace or Microsoft 365, ensuring high reliability and advanced features.
Web hosting provides the server space where your website files are stored. DNS hosting (Domain Name System) manages the translation of your domain name into the correct IP address so browsers can find your website.
Yes, we can manage the transfer of your domain name registration to ensure all billing and technical administration is handled centrally by our team.
If your DNS is managed by us, you simply need to submit a support request detailing the required changes, and our technical team will implement them for you.
Our standard hosting plans are designed to accommodate the needs of SMEs. While there are standard limits, we can offer scalable solutions and advise you if your traffic or storage requirements exceed the standard allowances.
We can certainly supply SSL certificates for sites, we manage the installation and renewal of a dedicated SSL certificate to ensure your website uses secure encryption (HTTPS).
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